There are many number suppliers who provide affordable non-geographical numbers at very competitive prices. These numbers aren't useful for large companies but work fabulously among the house based, medium size and small organizations. Several companies have already been benefited with the usage of these numbers.
0800, 0808, 0844, 0845, 0870 and 0871 are some of the free-phone numbers which are used exclusively by the companies. Each number system has its specifications and features and hence the expenses vary. A few of the number systems provide free calling like 0800 and 0808 numbers although some offer local call charges. Spam Caller
These numbers come along side calling packages which makes call management simple for the companies. Call management is particularly useful in which a company receives large number of calls every day. Call centres receive a large number of calls simultaneously and company can't afford to miss an individual call. Hence, they might require special call management techniques which can manage requires them. The NGNs is one answer with their problems as this numbers system offers various call management tools which can be quite effective in attending calls smoothly. These packages include:
Auto call attendant: This package attends every call with a brief greeting and then the call is directed to its concerned department. In this way companies express their concern towards the customer. Call routing: Call routing is a main package as this tool allows an organization to re-direct calls to the free calling lines. The call gets re-directed automatically when it is not attended as a result of some reason. Every call from potential user is essential and companies know their worth Fax to e-mail package: It's not possible to help keep sitting on the fax desk to go to valuable customer faxes. To prevent this, it's possible to activate the fax to e-mail package on the phone lines. This facilitates the fax to transfer automatically on the business's e-mail id.
